Effective Date: June 06, 2025

Kibun Health, PLLC. and its affiliates (“us” or “we”) are deeply committed to protecting your privacy, especially concerning your mobile information. This Mobile SMS Messaging Privacy Policy outlines our guidelines regarding the collection, use, and disclosure of personal information specifically in connection with our text messaging programs. By participating in our SMS messaging programs, you agree to be bound by the terms of this Privacy Policy.

1. Information Collected

When you interact with our text messaging programs, we may collect certain personally identifiable information that you voluntarily provide to us. This information may include, but is not limited to:

• Your name
• Your mobile phone number
• Your email address

We only collect this information if you provide it willingly, typically when you opt-in to our SMS messaging services via our website forms or other explicit consent methods.

2. Use of Information Collected

The information we collect through our mobile SMS messaging programs is solely used to perform the services you have requested and for legitimate business purposes. This includes:

• Sending informational messages such as appointment reminders.
• Delivering account notifications and updates.
• Facilitating customer service communications.
• Processing administrative requests related to your services (e.g., billing inquiries).
• Enhancing and maintaining the functionality of our messaging services.

3. Sharing of Information Collected

We are committed to maintaining the confidentiality of your mobile information. We may share the information we collect with certain trusted third-party service providers and entities to ensure the smooth operation of our services:

• Payment Processors: For billing and payment-related administrative requests, as necessary.
• Legal Authorities: When required by a subpoena, court order, search warrant, or other legal processes, or to comply with applicable laws and regulations.
• Partners: With partners who provide administrative services that enable us to perform our normal duties (e.g., messaging platform providers).

Crucially, we do not share, sell, rent, or trade any information provided through our mobile messaging programs with third parties for promotional or marketing purposes. Your mobile information will not be shared with any third parties or affiliates for marketing or promotional purposes.

4. Your Rights and Opt-Out

As a current or prospective customer, you understand that you have full control over your participation in our SMS text messaging program:

• You can text us STOP at any time to opt out of receiving SMS text messages from us.
• You can text us HELP at any time to receive help or further information regarding our messaging program.
• You understand that messaging frequency may vary depending on your interactions and requests.
• You understand that messaging and data rates may apply as per your mobile carrier’s plan.

At any time, if you want your information to be removed from our records, you can contact us via our email address or regular mail as provided in the “How to Contact Us” section below.

5. Compliance with CTIA Guidelines

Kibun Health adheres to all applicable policies and guidelines set forth by the Cellular Telecommunications Industry Association (CTIA), including but not limited to CTIA guidelines 5.2.1, which address consumer best practices and consent for mobile messaging.

6. Data Security

We implement reasonable technical, administrative, and physical measures to protect the personal information collected through our mobile messaging programs from unauthorized access, disclosure, alteration, or destruction. However, it’s important to note that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to ensure the security of your information, we cannot guarantee its absolute security.

7. Revisions to this Mobile SMS Messaging Privacy Policy

We reserve the right to revise and reissue this Mobile SMS Messaging Privacy Policy at any time. Any changes will be effective immediately upon posting of the revised Privacy Policy, and the new effective date will be listed at the top of this page. Your continued participation in our messaging program indicates your consent to the terms of the posted Privacy Policy. We encourage you to periodically review this Privacy Policy.

8. How to Contact Us

If you have any privacy-related questions concerning Kibun Health’s mobile SMS messaging practices, please feel free to contact us:

Email: [email protected] Address: Kibun Health PLLC 2236 Cahaba Valley Dr STE206A Birmingham, AL 35242